SoloSales.com Privacy Policy

Last Updated: [Oct.8th, 2024]

1. Introduction

SoloSales.com (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

2.1. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Professional experience and qualifications (for SoloSales professionals)

2.2. Non-Personal Information:

  • Browser type
  • IP address
  • Device information
  • Usage data

2.3. User-Generated Content:

  • Project descriptions
  • Service offerings
  • Reviews and ratings

3. How We Use Your Information

We use your information for the following purposes:

3.1. To provide and maintain our services
3.2. To process transactions and send related information
3.3. To improve our website and services
3.4. To communicate with you about your account or transactions
3.5. To send you marketing and promotional materials (with your consent)
3.6. To respond to your inquiries and provide customer support
3.7. To detect, prevent, and address technical issues or fraudulent activities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1. With other users as necessary to facilitate transactions (e.g., sharing contact information between SoloSales professionals and Hirers)
4.2. With third-party service providers who assist in operating our website and services
4.3. To comply with legal obligations or enforce our Terms of Service
4.4. In connection with a merger, sale, or acquisition of all or a portion of our company

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

You have the right to:

6.1. Access, correct, or delete your personal information
6.2. Object to or restrict the processing of your personal information
6.3. Request a copy of your personal information in a structured, machine-readable format
6.4. Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in Section 11.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@solosales.com

12. International Data Transfers

If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in our country. By using our services, you consent to such transfer and processing.

13. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our California Privacy Notice for more information.