Solosales Privacy Policy v1.0

Effective Date: June 25, 2025
Last Updated: June 25, 2025

1. Introduction

Solosales.com (“we,” “us,” or “our”) operates a global platform linking employers (“Clients”) and independent/part-time sales representatives (“Sales Reps”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use www.solosales.com (the “Platform”). By accessing the Platform, you consent to this policy.

2. Information We Collect

We collect data essential for platform functionality:

2.1. Provided by You:

  • Registration Data: Name, email, contact details, location, professional background, skills, and payment/billing information.
  • Profile Content: Work history, portfolio, certifications, profile photos, and service descriptions.
  • Transaction Data: Project details, communications between Clients and Sales Reps, feedback, and dispute records.
  • Verification Data: Government IDs, tax forms, or business licenses (for identity/fraud prevention).

2.2. Collected Automatically:

  • Usage Data: IP address, device type, browser, pages visited, session duration, and clickstream data.
  • Cookies/Tracking: We use cookies, pixels, and similar technologies for functionality, analytics, and advertising (opt-out available via browser settings).
  • Location Data: Approximate location derived from IP addresses or device settings.

3. How We Use Your Information

We process data for legitimate business purposes, including:

  • Platform Operations: Account creation, service matching, payment processing, and communication facilitation.
  • Security & Compliance: Fraud detection, identity verification, and legal/regulatory obligations (e.g., tax reporting).
  • Improvements: Analyzing usage trends to enhance features, user experience, and customer support.
  • Marketing: Sending promotional updates (opt-out anytime via account settings).

4. How We Share Information

We share data only as necessary:

  • Between Users: Clients and Sales Reps share project-related data (e.g., contact info, work deliverables) to collaborate.
  • Service Providers: With trusted third parties for payment processing (Stripe, PayPal), cloud hosting (AWS, Google Cloud), and analytics (Google Analytics).
  • Legal Obligations: To comply with laws, court orders, or government requests.
  • Business Transfers: In mergers, acquisitions, or asset sales (users will be notified).
  • Aggregated/Anonymized Data: For market research or public reports (non-identifiable).

5. International Data Transfers

As a global platform, your data may be transferred to/processed in countries outside your residence (e.g., U.S., EU, Asia). We use GDPR-compliant safeguards (Standard Contractual Clauses) for such transfers.

6. Data Security

We implement industry-standard measures:

  • Encryption: SSL/TLS for data in transit; AES-256 for data at rest.
  • Access Controls: Role-based permissions and multi-factor authentication.
  • Audits: Regular security assessments and vulnerability testing.
    Note: No system is 100% secure—report suspected breaches to security@solosales.com.

7. Your Rights & Choices

Depending on residency, you may:

  • Access/Correct Data: Review or update profile information via your account dashboard.
  • Delete Data: Request account deletion (excluding legally retained records).
  • Opt-Out: Unsubscribe from marketing emails; disable cookies via browser settings.
  • Data Portability: Request a copy of your data in machine-readable format.
  • CCPA/GDPR Rights: California/EU users may exercise additional rights (e.g., “Do Not Sell My Data”). Submit requests to privacy@solosales.com.

8. Data Retention

We retain data:

  • As long as your account is active.
  • For legal/compliance purposes (e.g., transaction records: 7 years).
  • Anonymized data may be kept indefinitely for analytics.

9. Children’s Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

10. Policy Updates

We will notify users of material changes via email or platform announcements. Continued use after updates constitutes acceptance.

11. Contact Us

For questions, data requests, or complaints:

  • Email: privacy@solosales.com
  • Mail: Attn: Privacy Officer, Solosales Inc., Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, HK